Shorasha App

Privacy Policy

Privacy Policy for Shorasha Application

Effective Date: 5th May 2024

This Privacy Policy ("Policy") explains how Shorasha ("we", "us", or "our") collects, uses, and discloses information that you provide to us when you use our mobile application ("App").

Information We Collect:

We collect the following types of information through the App:

  • Personal Information: This includes information that can be used to identify you, such as your name, email address, phone number, and username.
  • Demographic Information: This may include information such as your age, gender, and location.
  • Usage Data: This information is automatically collected when you use the App and may include data such as your IP address, device type, operating system, usage time, and browsing history within the App.
  • Content: This includes the text, audio, video, and other content you share during counseling sessions or upload to the App.

How We Collect Information:

We collect information directly from you when you:

  • Register for an account on the App.
  • Schedule a counseling session.
  • Participate in a counseling session.
  • Contact us through the App.
  • Use any other features of the App.

We may also collect information from you indirectly through:

  • Cookies and similar tracking technologies.
  • Third-party analytics services.

How We Use Your Information:

We use the information we collect to:

  • Provide and improve the App and our services.
  • Facilitate communication between users and counselors.
  • Deliver personalized counseling services.
  • Analyze how the App is used.
  • Send you important information about the App and our services.
  • Respond to your inquiries and requests.
  • Prevent or address fraud and misuse of the App.
  • Comply with legal and regulatory requirements.

Sharing Your Information:

We may share your information with:

  • Counselors who provide services through the App.
  • Third-party service providers who help us operate and maintain the App.
  • Law enforcement or other government agencies, as required by law.

We will not share your personal information with any third-party for their own marketing purposes without your consent.

Data Retention:

We will retain your information for as long as necessary to provide you with the services, comply with our legal obligations, and resolve disputes. We may also retain certain information for a longer period of time if required by law or for our own legitimate business purposes.

Your Choices and Rights:

You have the following choices and rights regarding your information:

  • Access and update your personal information.
  • Request the deletion of your personal information.
  • Opt-out of receiving marketing communications from us.
  • Contact us with any questions or concerns about your privacy.


We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no internet or electronic storage method is 100% secure.

Children's Privacy:

The App is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us.

Changes to this Privacy Policy:

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the App.

Contact Us:

If you have any questions about this Privacy Policy, please contact us at

    By using the Shorasha App, you agree to the terms of this Privacy Policy.